Privacy
Your data, your plan
Last updated 17 July 2026. GetSettleDown is operated in connection with CoreSpaces. We process personal data to build and sync your settling-in plan — not to sell lists.
What we collect
When you save a plan: name, email, corridor answers (visa route, family status, arrival date), step progress, and optional service requests. Drafts may live in your browser until you consent and save.
Consent — two layers
core_plan — required, default unchecked, before we store your account and move on our servers.
partner_share — separate, per partner, default unchecked. Shown only when you choose to introduce a third party. We share the minimum fields for that category (e.g. a mover does not need your visa type; a bank may).
Marketing email is a separate optional opt-in and can be paused from reminder links.
Settling-guide leads (checklist & partner intros)
Purpose: deliver the First 90 Days checklist PDF, optionally send a 90-day email sequence, and/or introduce vetted partners in categories you explicitly consent to share.
Retention: Settling-guide leads are kept up to 24 months, then deleted, unless you ask us to erase them sooner.
Checklist download requires checklist consent only. Marketing / email-sequence consent is separate and never required for the PDF. Partner intros require per-category share consent. Every lead row stores consent text version, timestamp, source domain, and optional partner ref.
School-guide leads (parents only)
Never child data. We do not collect or store a child's name, age, date of birth, or school name. Optional fields are parent name, coarse year-group band (Primary / Secondary / Post-16), curriculum preference, and areas of interest.
Purpose: deliver a school shortlist worksheet PDF, optional school-search emails, and optional introductions (placement consultant or housing-near-shortlist via CoreSpaces Realty — group company, disclosed).
Retention: School-guide leads (parent contact only — never child identifiers) are kept up to 24 months, then deleted, unless you ask us to erase them sooner.
Soft-launch instrumentation
Optional reality checks (did a step match the counter?) and origin/waitlist signals help us fix content and choose the next corridor. Waitlist email requires a separate opt-in (corridor_waitlist). These records are included in export and removed on account delete when tied to your user or email.
Your rights (PDPL / GDPR)
Signed-in users can export their data and delete their account from the plan screen. Deletion removes move data we control; if a document blob cannot be purged, deletion fails closed rather than leaving orphans.
Contact
Privacy questions: contact@getsettledown.com